Privacy Policy

Who we are

Our website address is: https://sru-couture.com, https://sru-couture.online, https://sru-couture.live

Effective Date: January 1, 2021

ATTENTION: PLEASE READ CAREFULLY THIS SHARON ROBINSON UPCYCLED COUTURE (“SHARON ROBINSON UPCYCLED COUTURE,” “OUR,” “US,” OR “WE”) PRIVACY POLICY (“PRIVACY POLICY”), WHICH IS PART OF THE SHARON ROBINSON UPCYCLED COUTURE TERMS OF USE (COLLECTIVELY “TOU”), BEFORE YOU (“YOU”) ACCESS, DOWNLOAD, OR OTHERWISE USE https://www.sru-couture.com/privacy-policy and applications on the site (collectively “WEBSITE” OR “SITE”).

ACCESSING, DOWNLOADING OR OTHERWISE USING THE SITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS, DOWNLOAD OR OTHERWISE USE THE WEBSITE. You acknowledge (a) that you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.

Introduction

This Privacy Policy only applies to your visits to the Site, which is operated by Sharon Robinson Upcycled Couture, with a principal place of business at Winter Haven, Florida. We know you value your privacy. This Privacy Policy governs personal information we collect and receive from you or about you and explains how we may collect, use, and, in some instances, share this information.

This Privacy Policy does not govern the personal information you provide when applying for a Sharon Robinson Upcycled Couture Credit Account. The personal information you provide when you apply for a Sharon Robinson Upcycled Couture Credit Account is collected on behalf of Sharon Robinson Upcycled Couture and is covered by the Sharon Robinson Upcycled Couture Privacy Policy.

Unless explicitly stated otherwise, any new features that augment or enhance the current Site will be subject to this Privacy Policy.

This Privacy Policy is part of the Sharon Robinson Upcycled Couture TOU, shadelenterprises.com/term-of-use. Our Terms of Use pertain to purchasing products and services through the Site, along with rules of decorum while on the Site. Please read our Terms of Use if you have not already done so. You may access the current version of the Terms of Use at any time by clicking on the link marked “Terms of Use” at the bottom of each page of the Site. Any terms defined in the TOU shall have the same meaning in this Privacy Policy.

Please review the Privacy Policy each time you use the Site. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

You may access the current version of this Privacy Policy at any time by clicking on the link marked “Privacy and Security,” sru-couture.com/privacy-police at the bottom of each page of the Site. For your convenience, we post the effective date of this Privacy Policy at the top of this page, so that you can see whether this Privacy Policy has changed since your last visit.

Privacy Notices

This Privacy Policy may be supplemented or amended from time to time by “Privacy Notices” posted on the Site. Generally, Privacy Notices provide details about the personal information we collect on pages or areas of the Site, why we need that information, and choices you may have about the ways we use that information. Our Privacy Notices are part of this Privacy Policy.

Agreements Governing Specific Features and Password-Protected Areas of The Site.

This Privacy Policy may be supplemented or amended by special terms and conditions governing specific features or password-protected areas of the Site. When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of this Privacy Policy, the terms of the click-through agreement will supplement or amend this Privacy Policy, but only with respect to the matters governed by the “click-through agreement.”

Separate Privacy Policies Governing Sharon Robinson Upcycled Couture Credit Account

Sharon Robinson Upcycled Couture Credit Account Holders. Please be aware that the personal information you provide when you apply for a Sharon Robinson Upcycled Couture Credit Account is collected for Sharon Robinson Upcycled Couture, the Issuer of the Sharon Robinson Upcycled Couture Credit Account, and is not covered by this Privacy Policy. If you apply and are approved for a Sharon Robinson Upcycled Couture Credit Account, we will provide you with a separate copy of the Sharon Robinson Upcycled Couture Privacy Policy describing how Sharon Robinson Upcycled Couture collects, uses, shares and protects the personal information collected in connection with your Sharon Robinson Upcycled Couture Credit Account.

Sharon Robinson Upcycled Couture services Sharon Robinson Upcycled Couture Credit Account. Sharon Robinson Upcycled Couture will provide you with a separate notice “Sharon Robinson Upcycled Couture Credit Account Privacy Policy”) describing how we collect, use, share and protect the personal information we collect in connection with your Sharon Robinson Upcycled Couture Credit Account (your “Credit Account Information”).Your Credit Account Information may include your name and contact information; information about your credit history and credit scores; and information about your account balances and payment history. Our Sharon Robinson Upcycled Couture Credit Account Privacy Policy also describes the choices you have about the ways we use and share the personal information we collect in connection with your Sharon Robinson Upcycled Couture Credit Account Credit Account. If any of the terms of the Sharon Robinson Upcycled Couture Credit Account Privacy Policy are different than the terms of this Privacy Policy, the terms of the Sharon Robinson Upcycled Couture Credit Account Privacy Policy will supplement or amend this Privacy Policy, but only with respect to the personal information we collect in connection with your Credit Account Information. For more information, view our current Sharon Robinson Upcycled Couture Credit Account Privacy Policy.

California Residents. If you are a California resident, we will send you a California Privacy Statement when you open Sharon Robinson Upcycled Couture Credit Account. Our California Privacy Statement describes some of the choices you have about the ways we share your personal information. If any of the terms of our California Privacy Statement are different than the terms of this Privacy Policy or the Sharon Robinson Upcycled Couture Credit Account Privacy Policy, the California Privacy Statement will govern. For more information, view our current California Privacy Statement, seu-couture.com/privacy-policy.

Vermont Residents. If you are a Vermont resident, we will send you a Vermont Privacy Statement when you open an Sharon Robinson Upcycled Couture Credit Account. Our Vermont Privacy Statement describes some of the choices you have about the ways we share your personal information. If any of the terms of our Vermont Privacy Statement are different than the terms of this Privacy Policy or the Sharon Robinson Upcycled Couture Credit Account Privacy Policy, the Vermont Privacy Statement will govern. For more information, view our current Vermont Privacy Statement shadelenterprises.com/privacy-policy.

Information We Collect

We collect information from you when you use the Site, contact, us or interact with us in the manner described below. We may collect personal information that you may provide. If you submit any personal information in connection with using the Site, you represent that you have the authority to do so and to permit Sharon Robinson Upcycled Couture to use the information in accordance with the Privacy Policy.

Information You Voluntarily Provide Us

We collect the personal information that you knowingly and voluntarily provide when you use the Site. For example, we collect the information you provide when you request information about products or services, request a catalog, purchase a product or service, contact us regarding a purchase, or enter a contest or promotion. When using the website, you may provide personal information including, but not limited to your first and last name, shipping/billing address, email address, phone or mobile phone number, credit or debit card information, Social Security number, age, birth date, gender, purchase/return/exchange information occupation, personal interests, and information used to verify your identity or for fraud prevention purposes. Whether to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on the Site.

Information We Collect Automatically When You Use the Site

When you access and use the Site, we automatically collect information regarding you and your device, including your device’s internet protocol address, the domain name of your internet service provider, your location, your mobile device information (e.g., device model and operating system version), your page visits, your social sharing activity, and aggregated information that cannot be used to specifically identify you.

Additional information collected is in the Analytics and Cookies, Local Storage and Other Tracking Technologies sections below.

Supplemental Information

To serve you better, we may combine information you give us by shopping our catalogs with the information we collect through the Site. We may also supplement the information we collect through the Site with information that is publicly available such as information based on your address, zip code or information you submit in a public forum (e.g., a blog, chat room, or social network). We may also supplement the information we collect through the Site within information we receive from or cross-reference with our Marketing Partners.

We may also collect information regarding payment on your Sharon Robinson Upcycled Couture Credit Account. When you apply for credit on the Site, personal information may be obtained about you from credit bureaus. To learn more about the ways we protect your privacy in association with your Sharon Robinson Upcycled Couture Credit Account, see the Sharon Robinson Upcycled Couture Credit Account Privacy Policy.

Information We Collect from Other Sources

We may collect information about you from partner sources, including advertising companies, marketing consultants, and social media companies. Advertising and marketing companies may display online advertising for Us or other companies to you on the Site and on other websites. The information these advertising partners and marketing consultants collect, and use includes non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie, and session ID) and personally identifiable information (e.g., IP address).

As an example, we utilize services from the following partners:

Content Square: We use Content Square to capture statistical audience data of how you interact with our Site. With using Cookies, Content Square may collect your IP addresses, non-identifying data regarding a device, operating system, browser type, locale and language settings, the cookies and pixels installed on such device, session logging, heatmaps and scrolls, screen resolution, ISP, referring or exit pages, and date/time stamps, and the activity (clicks, browsing, zooms and other interactions). For more information on Content Square’s data practices, please visit their privacy policy: https://contentsquare.com/privacy-and-security/.
Iovation: We use services provided by a third-party, iovation Inc. (“Iovation”), for the purposes of fraud prevention and account authentication purposes. Iodation is based in the US. Their third-party services help us decide whether to accept transactions from electronic devices by analyzing device attributes and checking whether they have been associated with fraudulent or abusive transactions in the past. The service also helps verify your identity by registering and remembering devices associated with your account. We also report to iovation if we conclude that a device has been used in connection with a fraudulent or abusive transaction with us.

Using Cookies, the following may be collected: your attributes of your device, which is like the types of information collected by many websites such as IP addresses, device type, browser type, screen resolution, operating system etc. Your identifiable personal data may not be directly collection, although your IP Address may be collected. This information is then shared with Iovation, for fraud prevention and account authentication purposes. For more information about Iovation’s privacy practices, please visit www.iovation.com.

Additional information about Cookies is described in the Cookies, Local Storage and Other Tracking Technologies section below.

The Site includes social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you are visiting on our Site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

How We Use Your Information

We use the information we collect for several purposes including:

to provide the products, information, and services you request.
for security, credit, or fraud prevention purposes.
to provide you with effective customer service.
to provide you with a personalized experience when you use the Site.
to provide relevant advertising and remarketing across websites.
to contact you with special offers and other information we believe will be of interest to you (but only with your permission).
to contact you with information and notices related to your use of the Site.
to invite you to participate in surveys and provide feedback to us.
to invite you to participate in and administer sweepstakes and contests; to better understand your needs and interests.
to improve the content, functionality, and usability of the Site.
to improve our products and services.
to improve our marketing and promotional efforts.
to administer and troubleshoot the Site.
to compile aggregate data for internal and external business purposes; and
for any other purpose identified in an applicable privacy notice or other agreement between Sharon Robinson Upcycled Couture and you or as permitted or required by law.

Please note that you may choose not to allow us to use your personal information for certain purposes (such as to email you promotional information) as described in the Your Choices Regarding Your Information section below.

How Your Information is Disclosed

Information may be disclosed to third parties in accordance with our Privacy Policy. You may choose not to share certain information as described in the Your Choices Regarding Your Information section below.

Third Parties, Service Providers, & Business Partners

We share personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services) or that help us market our products and services (such as third-party email marketing companies). These entities are required by contract to use the personal information we share with them only to perform services on our behalf and to take commercially reasonable measures to protect the confidentiality and security of your personal information.

We also may share users’ personal information with advertisers for their direct marketing and promotional purposes and so they can provide services to you.

Business Changes

If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.

Affiliates

We may also share your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

Investigations and law

We may disclose information about you to third parties if we believe that such disclosure is necessary to:

Investigate, prevent, or act regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users or others, or violations of our policies or other agreements with us.
Comply with the law or guidance and cooperate with government or law enforcement officials or private parties.
Respond to claims and legal process (for example subpoenas); and/or
Protect against legal liability.

Aggregated Information

We may share aggregated information relating to users of the Site with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

As Described in a Privacy Notice

We reserve the right to disclose your personal information as described in any Privacy Notice posted on the Site where you provide that information. By providing your personal information on that Web page you will be consenting to the disclosure of your personal information as described in that Privacy Notice.

As Described in Any Other Agreement Between You and Sharon Robinson Upcycled Couture

We reserve the right to disclose your personal information as described in any click-through agreement or any other agreement between you and Sharon Robinson Upcycled Couture.

Analytics

We use third party analytics tools to help us measure traffic and usage trends for the Site. These tools may use cookies and other technologies to collect information about your use of the Site. These tools collect information sent by your device or the Site and other information that assists us in improving the Site. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We also participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. If you do not wish to participate, you may “opt-out” at Adobe Marketing Cloud Device Co-op Privacy Control.

Cookies, Local Storage, and Other Tracking Technologies

Sharon Robinson Upcycled Couture and third parties may collect or receive information about your use of the Site, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services, which may track users across websites and apps. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all functionality of the Site.

When you visit the Site or advertisements appearing on the Site, Sharon Robinson Upcycled Couture or third parties may use “cookies” which store certain information on your device and which allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the Site. Most browsers will allow you to erase cookies from your device, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, we may not be able to restore any preferences or customization settings you previously specified, and our ability to personalize your online experience would be limited. Please refer to your browser instructions or “help” screen to learn more about these functions.

Web Beacons

Also, Sharon Robinson Upcycled Couture or our partners may collect information from visits to the Site using “Web Beacons.” Web Beacons are small graphic images or other programming code (also known as “web bugs,” “1×1 GIFs” or “clear GIFs”) used to keep track of your navigation through the Site and your electronic communication with us. We may include Web Beacons in our web pages and email messages. Web Beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a Web Beacon. Web Beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular articles or links were actually viewed. Web Beacons may be used to collect personal information (for example, the email address associated with an email message). This information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics to improve your online experience, or customer service.

With your permission, we may also use pixels. A pixel is a small piece of code that can be installed on a website so social sites can track effectiveness of advertisements created on social media.

We use cookies and other tracking technologies on the Site to:

collect information that may include which pages you visit, which web address you came from, which links you use, and how long you stay on each page the type of browser/device/hardware you are using, purchase and checkout process, search terms you use and IP-based geographic location;
support the features and functionality of the Site – for example, to track the items you add to your shopping cart or to track your order.
customize your Site experience and our advertising and marketing to you including Sharon Robinson Upcycled Couture advertising and marketing presented on another website or mobile application.
save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to the Site.
personalize your shopping experience.
manage and determine the effectiveness of our advertising and marketing efforts including how you respond to our advertising and marketing efforts.
provide site security and or fraud prevention purposes

Generally, the information we collect using these technologies does not identify you personally. If, however, you have created a user identity, for example, by applying for credit, we may link the information we collect using Web technologies to other information that identifies you personally.

Security

We implement a variety of security measures to protect the safety of your personal information when you enter, submit, or access your personal information.

While we take reasonable measures to protect the information you submit via the Site against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Site may not be secure. You should use caution whenever submitting information through the Site and take special care in deciding with which information you provide us. If you have any questions about security on our Site, please email us at contact@shadelenterprises.com.

For your protection, certain areas of the Site are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing the Site using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing the Site using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.

Never provide sensitive personal information (for example, your Social Security number, driver’s license number or credit card information) to us via email. Use the appropriate areas of the Site to communicate this information or contact us by telephone with your 10-digit customer number. We cannot guarantee that transmissions of your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.

Any information collected through the Site is stored and processed in the United States. If you use our Site outside of the United States, you consent to have your data transferred to the United States.

Data Retention Policy

We will retain your information for as long as you use the Site and for a reasonable time thereafter, unless as otherwise specified by applicable laws. Please note that some or all the information we have collected may be required for the Site to function properly.

Your Choices Regarding Your Information

We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, we will ask you to indicate your choices at the time we collect your personal information. We will also include an “opt-out” link in newsletters or promotional emails we send you so you can inform us that you do not wish to receive such communications from us in the future. If you have created an account or a personal profile on the Site, you may be able to update some or all your privacy choices by changing the settings on your account settings or profile page.

Changing Your Information

If you wish to update or correct your personal information, please let us know by calling us at 1-800-610-6181 ext. 804 or by sending us an email at contact@shadelenterprises.com. Please be sure to include your email address, full name, and specifically what information you would like to update or correct. If you contact us by email, please provide us with your 10-digit customer number, but DO NOT include your Social Security number or account number.

Email Communications and Direct Marketing

We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our affiliates or Marketing Partners. If you choose not to receive information from us or do not want us to share your personal information with our affiliates or Marketing Partners, please let us know by calling us at 1-800-208-2500 or by sending us an email at contact@shadelenterprises.com. Please be sure to include your email address, full name, and specifically what information you do not want to receive, such as “no phone offers”, “no mail offers”, “no email offers”, or “no sharing of information with Marketing Partners.” Please include your 10-digit customer number, but DO NOT include your Social Security number or account number in the email. We will respond to reasonable requests within a reasonable time and, in any event, within the time period required by law.

Even if you ask us not to share or use your personal information for direct marketing purposes, we may still use your personal information in connection with the proper administration and management of your Sharon Robinson Upcycled Couture Credit Account. In addition, when you purchase from us online or through our catalogs, we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive marketing communications.

Social Media

You should make sure you are comfortable with the information that a third-party social networking service may make available to us by carefully reviewing the social media service’s privacy policy and terms and conditions and by modifying your privacy settings directly on that service.

Opt-Outs from Advertising Partners and Marketing Consultants

If you do not wish to receive our advertising or marketing consultants’ cookies or similar technologies, you may “opt-out” at either the Network Advertising Initiative website or Digital Advertising Alliance website

See Analytics and Cookies, Local Storage and Other Tracking Technologies sections above for other partner opt-out details.

Information Collected from Other Websites, and Sharon Robinson Upcycled Couture ’s Do Not Track Policy

Through cookies we place on your browser or device, we and our partners may collect information about your online activity after you leave the Site. Just like any other usage information we collect, this information allows us to improve the Site and customize your online experience, and otherwise as described in this Privacy Policy.

Your browser may offer a “Do Not Track” option, which allows you to signal to operators of websites and mobile applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites and mobile applications and services. The Site does not support Do Not Track requests currently, which means that we collect information about your online activity both while you are using the Site and after you leave the Site.

Protecting Children

The Site is not focused on marketing or attracting minors and we do not knowingly collect personal information about anyone under the age of 18. Anyone under the age of 18 should not use the Site. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the federal Children’s Online Privacy Protection Act. If you believe that we have received information from a child, please notify us immediately by calling us at 1-800-208-2500 or by sending us an email at contact@shadelenterprises.com, and we will remove that information from our database.

Please also visit Sharon Robinson Upcycled Couture ’s TOU at https://www.shadelenterprises.com/term-of-use, which states the terms, disclaimers, and limitations of liability governing your use of the Site. The TOU and Privacy Policy are governed under the laws of the State of Minnesota without regard to its conflicts of law provisions.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. Please review this Privacy Policy periodically, and especially before you provide any information. Your continued use of the Site or provision of personal information after any modifications to this Privacy Policy constitutes your acceptance of those changes. This Privacy Policy was made effective on the date indicated above.

BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

Your California Privacy Rights

Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at contact@shadelenterprises.com.

If you are a California Resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”). For more information regarding your rights under the CCPA, please visit the Sharon Robinson Upcycled Couture California Consumer Privacy Act Privacy Notice below; and the California Consumer Privacy Act Notice at Collection at https://www.shadelenterprises.com/CCPANoticeAtCollection.

Your Nevada Privacy Rights

Under Nevada law, consumers that reside in Nevada have the right to make a verifiable request prohibiting us from selling “covered information” that we have collected or will collect to a third party (“Verifiable Opt-Out Request”). “Covered Information” may include your first name and last name; a home or other physical address; and email address; a social security number; an identifier that allows for a person to be contacted either physically or online; or any other information concerning a person collected from the person through the Site and maintained in combination with an identifier that makes the information personally identifiable. We may not be required to follow a consumer’s Nevada Opt-Out Request under specific circumstances.

If you are a Nevada consumer and would like to make a Verifiable Opt-Out Request, please fill out the form found here: Contact us. We intend to respond to Verifiable Opt-Out Requests within 60 days. If we need more time to respond to a Verifiable Opt-Out Request, we will notify you of such an extension.

Contacting Us

If you have questions about this policy or our privacy practices, please email us at contact@shadelenterprises.com and write “Privacy” in the subject line or write us at:

Sharon Robinson Upcycled Couture

1300 3rd Street SW, #406, Winter Haven, Florida 33881

Attention: Privacy and Security

Sharon Robinson Upcycled Couture California Consumer Privacy Act Privacy Notice

Effective Date: January 1, 2021

Last Updated: January 1, 2021

Thank you for choosing Sharon Robinson Upcycled Couture (“Sharon Robinson Upcycled Couture,” “Us,” “Our,” or “We”). If you are a California Resident, the California Consumer Privacy Act (“CCPA”) provides you with certain rights. This CCPA Privacy Notice provides a description of Our online and offline practices regarding the collection, use, disclosure, and sale of your Personal Information and your rights as a consumer as it relates to your Personal Information.

This CCPA Privacy Notice is part of Our general Privacy Policy https://sru-couture.com/privacy-policy, Terms of Use (“TOU”) shadelenterprises.com/term-of-use, and the California Consumer Privacy Act Notice at Collection of Personal Information https://www.sru-couture.com/CCPANoticeAtCollection. PLEASE READ CAREFULLY THIS NOTICE, AND ALL OTHER NOTICES DESCRIBED ABOVE, WHICH IS PART OF THE WEBSITE TERMS OF USE AND PRIVACY POLICY (COLLECTIVELY “TOU”), BEFORE YOU PROVIDE PERSONAL INFORMATION TO US VIA THE WEBSITE.

ACCESSING, DOWNLOADING OR OTHERWISE USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS CCPA PRIVACY NOTICE, PRIVACY POLICY, AND TOU IN FULL. IF YOU DO NOT ACCEPT THIS CCPA PRIVACY NOTICE, DO NOT ACCESS, DOWNLOAD OR OTHERWISE USE THE WEBSITE. You acknowledge (a) that you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.

Your Rights under the CCPA

Under the CCPA, you have the following rights:

The Right to Know About Personal Information Collected, Disclosed, or Sold

As a California Consumer, you have the right to make a verifiable request to know about the personal information We collect, disclose, and sell about you (the “Right to Know”). As part of your Right to Know, you may ask Sharon Robinson Upcycled Couture to provide you

(1) specific pieces of personal information We have collected, disclosed, and sold about you in the past 12 months; or

(2) the categories of personal information We have collected, disclosed, and sold about you in the past 12 months.

We will confirm receipt of your verifiable request for the right to know within 10 days. We will try to respond to your request within 45 days. The 45-day period will begin on the day We receive your verifiable request. If necessary, We may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total – if the added 45-day period is needed, We will provide you notice that includes an explanation of why the extension is required.

You may make a verifiable request either through Our Website or by calling Us at 1-800-610-6181 ext.800. To make a verifiable request:

Web Account Holders: If you are an account holder on Sharon Robinson Upcycled Couture ’s Website, please log into your account and visit at https://www.shadelenterprises.com/my-account.
Web Non-Account Holders: If you are a non-account holder making a verifiable request on the web, please click on the following link and fill out the form with the information requested:
Telephone: If you wish to make a verifiable request via the telephone, please 1-800-610-6181 ext.800.

Under the CCPA, we also have the right to deny your request if We cannot verify your identity. By exercising your Right to Know, we will ask you to provide personal information in order to verify whether you are submitting your request. Once you submit your request with the information requested, we will match your information you provided to Our internal records. If you requested that We provide you with specific pieces of information about you, and We are unable to verify your identity, We will evaluate your request as if you requested disclosure of categories of personal information about you. If you requested categories of personal information about you and We are unable to verify your identity, we will direct you to Our general Privacy Policy and this CCPA Privacy Notice.

In general, we collect the following personal information about and from consumers in the past 12 months:

Category of Personal Information We Collect About Consumers in the Past 12 Months Categories of Sources from Which Personal Information was Collected The Business or Commercial Purposes for which the Information was Collected The Categories of Third Parties with Whom We shared Personal Information Whether or not the business has Disclosed or Sold this Category of Personal Information to Third Parties for a Business or Commercial Purpose in the Preceding 12 Months.

Identifiers & Categories under Section 1798.80.

Identifiers may include your real name, alias, postal address, unique personal identifier, online identifier, Internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

Categories under Section 1798.80 include any information that that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

“Personal information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Characteristics of protected classifications under California or federal law.

Protected classes include: Race, Color, Religion (includes religious dress and grooming practices), Sex/gender (includes pregnancy, childbirth, breastfeeding and/ or related medical conditions), Gender identity, gender expression, Sexual orientation, Marital status, Medical Condition (genetic characteristics, cancer or a record or history of cancer), Military or veteran status, National origin (includes language use and possession of a driver’s license issued to persons unable to provide their presence in the United State is authorized under federal law), Ancestry, Disability (mental and physical including HIV/AIDS, cancer, and genetic characteristics), Genetic information, Request for family care leave, Request for leave for an employee’s own serious health condition, Request for Pregnancy Disability Leave, Retaliation for reporting patient abuse in tax-supported institutions, Age (over 40). We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Commercial Information.

Commercial information includes, but not limited to records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Internet or other electronic network activity information.

May including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Website internet website, application, or advertisement. We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Geolocation data We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Audio, electronic, visual, thermal, olfactory, or similar information We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources No

Professional or employment-related information We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

Education information.

Defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources No

Inferences.

Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. We may collect this type of information from:

Analytics Providers
Bluestem created
Consumer directly
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources The following are business or commercial purposes we may collect your Personal Information:
Auditing Interactions with Consumers
Certain Short-term Uses
Debugging/Repair
Internal Research for Tech Development
Performing Services
Quality and Safety Maintenance and Verification
Security We may share this type of information with:
Analytics Providers
Credit Bureaus
Marketing Providers
Phone Hygiene
Shipping Providers
Social Media
Software Providers
Tag Managers
Verification Sources Yes

We are not obligated to fulfill a verified request for the Right to Know to the same California Consumer more than twice in a 12-month period.

We do not knowingly collect or sell the personal information of minors under 18 years of age.

The Right to Request Deletion

As a California Consumer, you have the right to make a verifiable request that We delete any personal information about you which We have collected or maintained (the “Right to Delete”). As part of the Right to Delete, you may ask for Sharon Robinson Upcycled Couture to delete personal information We have collected and maintained about you from Our records and direct any of Our service providers to delete your personal information from their records.

We will confirm receipt of your verifiable request for the Right to Delete within 10 days. We will try to respond to your request within 45 days. The 45-day period will begin on the day We receive your verifiable request. If necessary, We may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total – if the added 45-day period is needed, We will provide notice and explanation of why the extension is required.

You may make a verifiable request either through Our Website or by calling Us at 1-800-610-6181 ext. 800. To make a verifiable request:

Web Account Holders: If you are an account holder on Sharon Robinson Upcycled Couture ’s Website, please click on the following link and fill out the form with the personal information requested: https://www.shadelenterprises.com/privacy/management/request/.
Web Non-Account Holders: If you are a non-account holder making a verifiable request on the web, please click on the following link and fill out the form with the personal information requested: https://www.shadelenterprises.com/privacy/management/request/.
Telephone: If you wish to make a verifiable request via the telephone, please call 1-800-610-6181 ext. 804.

Under the CCPA, we also have the right to deny your request for the Right to Delete if We cannot verify your identity. By exercising your Right to Delete, we will ask you to provide personal information in order to verify whether you are submitting your request. Once you submit the information requested, we will match your information to Our internal records. If We are unable to verify your identity, we will inform you and shall treat your request as a request to Opt-Out of Sale. Further, the CCPA allows for businesses to exercise several exceptions to a verifiable request to delete. If We deny your request to delete, we will provide you correspondence describing that We cannot comply with your request and include any statutory and regulatory exceptions.

Notice for the Right to Opt-Out of the Sale of Personal Information

As a California Consumer, the CCPA provides you the right, at any time, to direct Sharon Robinson Upcycled Couture not to sell your personal information (the “Right to Opt-Out”). If you would like to Opt-Out of Sharon Robinson Upcycled Couture selling your personal information to third parties, please click on the following link https://www.shadelenterprises.com/privacy/management/request/ or call Us at 1-800-610-6181 ext. 804.

We will act on the request to Opt-Out within 15 days from the date We receive your request. We will notify you that We communicated with third parties to whom We sold the personal information that you have exercised your Right to Opt-Out and to instruct the third parties not to further sell the information.

If you are using an Authorized Agent to make a request to exercise the Right to Opt-Out, please review the Authorized Agent section below. Regarding the Right to Opt-Out, we will deny a request from an Authorized Agent if they do not submit the express written permission granting them the ability to act on your behalf. The Authorized Agent must submit proof of the written permission you provided them to satisfy a request to Opt-Out on your behalf.

For more information about Our privacy practices, please visit our Privacy Policy above.

Right to Non-Discrimination for the Exercise of Your Privacy Rights

We cannot discriminate against you because you exercised your rights under the CCPA. You have a right not to receive discriminatory treatment by Sharon Robinson Upcycled Couture for the exercise of your privacy rights conferred by the CCPA.

Authorized Agent

The CCPA allows you to use an “Authorized Agent” to exercise your Right to Opt-Out, and to submit verified requests to exercise your Right to Know and Right to Delete. An “Authorized Agent” is a natural person or a business entity registered with the California Secretary of State that you authorized to act on your behalf subject to certain requirements. To obtain an Authorized Agent, you must, at a minimum, provide express written permission granting the Authorized Agent the ability to exercise your rights.

If you would like to use an Authorized Agent to exercise your rights under the CCPA, you must satisfy the following requirements:

The Right to Know and the Right to Delete: If you are an Authorized Agent, you must submit your client’s verifiable request for the Right to Know and/or Right to Delete either through the following link https://www.shadelenterprises.com/privacy/management/request/ or by mail by sending your request and required information to351 Montgomery Court, Kissimmee, Florida 34758. We will require you to submit proof of the written permission from your client showing they granted you the ability to exercise their CCPA rights on their behalf. You, as the Consumer, must (1) provide an Authorized Agent written permission to exercise your Right to Know and Right to Delete and (2) you must verify your identity directly with Us.
The Right to Opt-Out: We will deny a request from an Authorized Agent if they do not submit the express written permission granting them the ability to act on your behalf.

If you are an Authorized Agent, you must submit your client’s request for the Right to Opt-Out either through the following link https://www.shadelenterprises .com/privacy/management/request/ or by mail by sending your request and required information to 351 Montgomery Court, Kissimmee, Florida 34758. We will require you to submit proof of the written permission from your client showing they granted you the ability to exercise their CCPA rights on their behalf.

Contact Information

If you have questions about this policy or our privacy practices, please email us at contact@shadelenterprises.com and write “Privacy” in the subject line or write us at:

Sharon Robinson Upcycled Couture

1300 3rd SW, #406, Winter Haven, Florida 33881

Attention: Privacy and Security

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